To be member of alhoora.ae you can sign up through the creation of an account.

It is a condition of use of this website that you must keep your login details secure and not disclose them to any other person or organization.

All your purchases can be made through the Website via your account. Your purchase amount including postage will be totaled at the checkout. Completion of the checkout process requires your approval of the final prices.

Visiting of this Website are open to persons of any age, anywhere in the world. However, only persons over the age of 18 may purchase from the Website.

Food items used on the website is not for sale with the product and only used for styling and display purposes. ALHOORA will make every effort to ensure we have sufficient stock of advertised items. We try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund.

Our website may contain typographical errors or other errors or inaccuracies and may not be complete. We, therefore, reserve the right to correct any errors and update information at any time without prior notice.

If you choose to receive a full refund for an out-of-stock item, you will receive a refund via the same method as your original payment.

You will be responsible of paying for your own shipping costs in returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of returned shipping will be deducted from the amount.

If you are shipping an item over AED275 or Equal Other Currencies, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

ALHOORA will take great care to ensure that our pricing on the Website is accurate at all times, however we reserve the right to correct, alter and update our pricing and delivery charges at any time.

Prices on the Website and in ALHOORA store may differ. It is not guaranteed that prices on the Website and in store will be the same.

If you order an item that does not have the correct pricing, we will inform you of the new price as soon as possible and request your instructions before processing the sale.

All prices are in United Arab Emirates Dirham (AED). We accept cash, MasterCard, Visa and PayPal through our secure payment gateway.